Spectrum Health Systems, Inc.
  • IT
  • Worcester, MA, USA
  • $80,000-$90,000
  • Salary
  • Full Time

Spectrum offers a wide range of benefits including health/dental/vision/voluntary insurances, company-paid life insurance, FSA, a generous paid time off policy, 401k with company match & tuition reimbursement!

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. We are currently looking for talented individuals to add to our team of caring, skilled & dedicated professionals!

The Manager, Clinical Applications' role is to provide expert solution knowledge with Spectrum's Electronic Health Record EHR platform recommended practices, maintenance of live applications and process design. A robust knowledge of EHRs, preferably, Netsmart's myAvatar software suite, and Healthcare IT is expected for success in this role. The Manager, Clinical Applications will supervise and maintain the organization's EHR software through best practices and management of a properly resourced, technical team. This individual has a demonstrated ability to explain EHR solution capabilities within the context of business processes within a community or program segment.


  • Four-year college diploma or university degree in computer systems design or computer science, and/or 6 years equivalent work experience.
  • HIPAA Compliance training
  • 5 to 7 years in a senior IT management position for a behavioral health provider responsible for providing leadership for the EHR product lifecycle and supervision of associated staff.
  • Experience working with Netsmart myAvatar and or other EHR products serving the substance abuse treatment and or enhanced behavioral care industry is highly preferred
  • Operational experience with oversight of and or domain subject matter expertise with the majority of Clinical Business and Revenue Cycle macro processes listed in the table below:

Clinical Business Processes

Revenue Cycle Processes




         Service Delivery


         Medication Reconciliation


         Treatment Planning


         Progress Notes



         Intake/Registration & Scheduling

         Eligibility & Financial Counseling

         Prior Authorization & Utilization Review

         Clinical Visit & Service Entry

         Billing Prep / Claims Processing & Edits Rejection

         Cash Posting & Reconciliation

         Denial Management & Claims Resubmissions

         Consumer Statements & Collections



  • Strong knowledge of system and software quality assurance best practices and methodologies.
  • Good project management skills and/or substantial exposure to project-based work structures.
  • Knowledge of applicable data privacy practices and laws.


Spectrum Health Systems, Inc.
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