Spectrum Health Systems, Inc.
  • Lincoln Street Outpatient
  • Worcester, MA, USA
  • $14.00
  • Hourly
  • Full Time

Spectrum offers a wide range of benefits including health/dental/vision/voluntary insurances, company-paid life insurance, FSA, a generous paid time off policy, 401k with company match & tuition reimbursement!

Spectrum's outpatient counseling program serves adults and adolescents with chronic substance abuse and/or mental health issues, targeting the specific risk factors commonly associated with addiction and mental illness. Counselors begin by engaging the individual in order to build trust, acceptance and mutual respect. Active treatment is used to build the skills needed for recovery. Relapse prevention training, comprehensive aftercare planning and linkages to community resources help facilitate sustained recovery following discharge.

This position is located at our outpatient site in Worcester. The Clinic Office Coordinator greets clients, answers client questions regarding appointment schedules and directs them to the appropriate clinician. Maintains client records, schedules client appointments and enters client fiscal/insurance/demographic information in the STM system. Also handles insurance verification, co-payment collections. Bilingual applicants are highly desired.

Schedule is Monday-Friday, hours vary


  • High School Diploma or GED required
  • Prior experience as receptionist preferred.
  • Prior experience in patient account preparation & billing insurance highly preferred as this is a large and very important part of the position.
  • Computer experience and familiarity with Windows 2007, Microsoft Outlook and Microsoft Word required.


Spectrum Health Systems, Inc.
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