Spectrum Health Systems, Inc.
  • IT
  • Worcester, MA, USA
  • $70,000
  • Salary
  • Full Time

Spectrum offers a wide range of benefits including health/dental/vision/voluntary insurances, company-paid life insurance, FSA, a generous paid time off policy, 401k with company match & tuition reimbursement!

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives. At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

The Business Intelligence Developer role is to develop reports using the requirements from the various business units across the Spectrum Health Systems organization. All custom report development projects must be carefully and thoroughly planned to provide the greatest opportunity for success. This individual will use proven experience to establish a formal reporting development methodology (A.K.A. Project Lifecycle) for use at Spectrum. This methodology will guide the development process from requirements definition and planning, through development, deployment and continuous improvement. This position will focus primarily on using Crystal Reports against an Intersystem's Cache database supporting the myAvatar electronic health record application from Netsmart, Inc. With less frequency, the candidate will be asked to work with internal stakeholders to develop reports from Salesforce.com and our various ERP applications.

This role will work closely with internal clinical, administrative and financial stakeholders within Spectrum. This includes work with IT liaison staff employed by the clinical and finance departments to translate detailed business specifications into report development requirement documents, test plans and ultimately reporting deliverables. This position will play a key role in the transformation of vast amounts of clinical data into meaningful information that provides key actionable insights.


  • Bachelor's Degree
  • 5+ years of experience in the healthcare industry
  • 5+ years of Crystal Report Writer experience
  • 3+ years of SQL experience, preferably in Cashe and Oracle environments
  • Strong customer focus
  • Maintain high standards of data integrity
  • Strong communications (written and verbal)
  • Highly functioning analytical and problem-solving skills
  • Ability to manage multiple priorities and deliverables
  • Successfully ability to work both independently and in a team-oriented, collaborative environment is essential
  • Experience with EMR data and applications. Preferably Netsmart's myAvatar HER.
  • Flexible work schedule to ensure dates and deliverables are preserved.
  • Persuasive, encouraging, and motivating.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Ability to defuse tension among project team, should it arise.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Adept at conducting research into project-related issues and products.
  • Must be able to learn, understand, and apply new technologies.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Tenacious.


Spectrum Health Systems, Inc.
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